Return

At Skeleton playhouse, we take great pride in the quality and craftsmanship of our products. Each item is carefully inspected before shipment to ensure it meets our high standards.

Please note: All sales are final. Products cannot be returned or exchanged unless they are damaged due to a factory defect.

Conditions for Return:

    •    Factory Damage: If your item arrives with a manufacturing defect, you may be eligible for a return or exchange.
    •    To qualify, the defect must be reported within 7 days of receipt.
    •    The item must be unworn, unwashed, and in its original packaging.

How to Request a Return:

    •    Contact our customer service team at skeletonplayhouse@gmail.com within 7 days of receiving your order.
    •    Please include:
    •    Your order number
    •    Photos clearly showing the defect
    •    A brief description of the issue

Upon review, if the defect is confirmed, we will provide you with return instructions. We will cover the return shipping costs for factory-damaged items.

Please note: We do not accept returns for reasons other than factory defects. This includes, but is not limited to, issues with sizing, fit, or change of mind.

Thank you for your understanding and support!